years of expertise & professionalism to the company. He has spent the last 15 years as a Fixed Operations Director for 5 franchises. He takes a great deal of pride in turning non profitable stores into profit producing high revenue generators. Steve holds many distinguished awards for CSI Excellence; he was awarded Ford’s CSI award as well as earning Daimler-Chrysler’s award for CSI Excellence. His challenge is turning the community’s perception of dealerships into a positive and rewarding relationship built on trust & integrity. He enjoys teaching dealership personnel the art of true salesmanship and relationship building within the immediate staff. He believes that generally it’s not a people problem however a process problem. He is trained to make things happen in any environment Email Steve at sdix@autoprotraining.com |
Automotive Services, a National Fixed Operations Training & Marketing Solutions Company. Jim has over 30 years of expertise in the automotive industry and has held such positions as Dealer, General Manager, Administrator, Director of Operations, District Operations Manager, Parts and Service Director and Service Advisor. Jim is a guest writer for DFO Magazine, Dealer Communications Magazine, Fixed Ops Magazine and Automotive Dealers Network and has been asked through the years by dealers nationally to help them put his ideas to work in order to improve their bottom line. He has had dramatic success delivering uncompromising results & value to dealers nationwide. Email Jim at jbernardi@autoprotraining.com |
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| Director of Operations |
| About AutoPro |
