| autoproe |
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| Parts Department |
| Service Advisor |
| Service Manager |
- Up-sell Techniques
- Technician Processes
- Increase Hours per RO
- Walk Around Process
- Telephone Techniques
- Customer Service & CSI
- Handle Customer Objections
- Recapture Lost Customers
- Customer Retention
- Leading by example
- Expense Trends
- Technician Processes
- Managing Personalities
- Increasing Productivity
- Team Building
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- Parts Sourcing
- Parts Matrix Modifications
- Stock Quality Improvements
- Obsolescence Reduction
- Inventory Fill Rates
- Special Order Policies
| OnLine Training Programs |
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Each Participant Receives
- Unlimited user access
OnLine Quizzes
Immediate feedback
Printable notes
Word tracks
Progress Reports
| No Software to download 24/7 Access |
Dealer Receives
- Increased CSI
Fewer Customer complaints
Better selling environment
Increased hours per RO
Increased Maintenance Sales
| Coming Soon! |
